Responsive Banner Slider doesn`t work

  • Posted by Thomas Kühnlein (4) Offline
Hello team TP,

i need your help, it`s about this website:

subway.de/
more exactly in this article:
subway.de/magazin/leben-raum/frauen-in-den-orbit

After the quotation, there is your module placed.
Only a thin line is displayed. In the console, i get an error from the script "box-slider-all.jquery.min.js":
"TypeError: s is undefined".

The module is placed via the SP PageBuilder. But i also tried in normally/directly with only your module on the frontpage.
But the website is live, so i couldn`t leave on the frontpage. So placed it in an article, same result.

I used your module (which ist great, some improvements could be done...but i really like it) and it is working there.
When you`re logged in, you can have a look at the implementation via SP PageBuilder, here:
subway.de/administrator/index.php?option...e&layout=edit&id=199

Scroll down (last third), after the row called "Zitat", is a row called "Banner (Responsive Banner Slider)",
there is the module included. but you can`t do there anything relevant. I just wanted to make the structure clear.

In the module manager (we`re using "advanced module manager") is your module set:
subway.de/administrator/index.php?option...e&layout=edit&id=273



Please help us to get your module running normally, thank you.
It`s really urgent.

We didn`t expect it to not working (we had to repplace it with the standard one for presentation)

Greetings Thomas K.
7 years 8 months ago #1 by Thomas Kühnlein

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  • Posted by Thomas Kühnlein (4) Offline
i have forgotten some words, sorry:

4. paragraph:
"I used your module (which ist great, some improvements could be done...but i really like it) on another website,
and it is working there."
7 years 8 months ago #2 by Thomas Kühnlein

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  • Posted by TemplatePlazza (5263) Offline
Hi Thomas, Can you try to switch the template temporarily to the default one (protostar) to see whether it's a template related issue or something else?
7 years 8 months ago #3 by TemplatePlazza

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  • Posted by Thomas Kühnlein (4) Offline
Hello,

yes, i did - please see the screenshots.
It looks like the same, but the console error is a bit different.

Greetings
7 years 8 months ago #4 by Thomas Kühnlein

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  • Posted by TemplatePlazza (5263) Offline
Can you set a hidden menu with the module is published on that page/menu item + default template to make it easier for me to debug the error?
7 years 8 months ago #5 by TemplatePlazza

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  • Posted by Thomas Kühnlein (4) Offline
Yes, here you go:

subway.de/responsive-banner-slider

it`s done via {{loadposition ...}} in an article, which is called "Responsive Banner Slider".
It`s working here.

PS: you have superadmin access =).
7 years 8 months ago #6 by Thomas Kühnlein

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