Problem with Thumbnail related items extended

Hello, first of all I apologize for my english because I use google translator.

Then I downloaded the Related Items Extended and my problem is that despite my settings, it does not display the Thumbnail. This is the main reason I bought the extension.

I do not understand then I allow myself to ask for your help.

Thank you
7 years 7 months ago #1 by Bruno

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  • Posted by TemplatePlazza (5263) Offline
Hi, Could you let me know the URL of your site so I can take a look?
7 years 7 months ago #2 by TemplatePlazza

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Yes of course, www.footugalfrance.fr

Thank you
7 years 7 months ago #3 by Bruno

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Bebo7500. Também comprei esta extensão há pouco e estava a ter esse problema, mas pense que consegui resolver.

No meu caso, não apareciam os thumbnails enquanto no parâmetro "Introtext Item" das opções do module constava o valor "2". Aumentei o valor e já passei a ter thumbnails. Talvez isto também funcione para ti.

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Translation of the above:

Bebo7500. I've also bought this extension a short while ago and was having that problem, but I think I got around it.

In my case, the thumbnails wouldn't appear while the parameter "Introtext Item" in the Module Options had the value "2". I increased this value and the thumbnails started appearing. Hope it works for you too.

Cheers!

- Ivan
7 years 7 months ago #4 by Ivan

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Bebo7500. Também comprei esta extensão há pouco e estava a ter esse problema, mas pense que consegui resolver.

No meu caso, não apareciam os thumbnails enquanto no parâmetro "Introtext Item" das opções do module constava o valor "2". Aumentei o valor e já passei a ter thumbnails. Talvez isto também funcione para ti.


Obrigado pronet, mas comigo nao funciona, ja tentei aumentar esse valors mas nao teve efeito nenhum. Porque sera que o administrador nao me respondeu ? Tarda em responder ?

The idea proposed above did not work. I am still waiting for a solution to my problem.

Best Regards Bebo
7 years 7 months ago #5 by Bruno

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  • Posted by TemplatePlazza (5263) Offline
Hi bebo, could you point me to an url with the module published?
I've tried to browse your website and unable to spot the module
7 years 7 months ago #6 by TemplatePlazza

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