Related Items Extended no Thumbnail

  • Posted by Fernando Bautista (8) Offline
good morning

I installed and configured the Related Items Extended module end there is no thumbnails showing: a grey default image with a camera.

Also sometimes happens and others not where the images do not come out in miniature

I need a solution, please

Especially, happens with smarthphone and computers PC

My website is: www.portalnews.co
7 years 6 months ago #1 by Fernando Bautista

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  • Posted by TemplatePlazza (5263) Offline
HI,
I have visited your website and yes I found that sometimes the article item does have thumbnail and sometimes not.
https://www.dropbox.com/s/ockoxx8vf57afni/mone2.jpg?raw=1

It because the image on the article is an external image (hosted in different website) so the module can't process the thumbnail. For example this image in this article :
www.portalnews.co/cundinamarca/2498-comp...guridad-en-zipaquira

is hosted in :
s-media-cache-ak0.pinimg.com/originals/b...72eba675e951ca66.jpg
7 years 6 months ago #2 by TemplatePlazza

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  • Posted by Fernando Bautista (8) Offline
Thanks for your clarification, I had the images in my hosting, but I decided to start bringing them from pinterest will they fix the miniatures brought in from other web services in the future?
7 years 6 months ago #3 by Fernando Bautista

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  • Posted by TemplatePlazza (5263) Offline
Hi, unfortunately we won't add this function because adding this feature open some possibilities for security issues because technically the external image need to be downloaded to your server first to generate the thumbnail.
7 years 6 months ago #4 by TemplatePlazza

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