Related Items Extended not showing?

Hi. I purchased Related Items Extended. I have activated both plugin and module. The module as assigned to a position, but does not show up. I have added several tags to different articles.

The sections called "Relaterede artikler" is one I made manually and is not the module.
7 years 6 months ago #1 by Kim Wennerwald

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  • Posted by TemplatePlazza (5263) Offline
Hi, Could you let me know the URL of your site so I can take a look?
Also could you give me a screenshot of the module backend?
7 years 6 months ago #2 by TemplatePlazza

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bit.ly/2tRYIv7

The module is inserted at the same position as the Facebook share buttons just below the article text
7 years 6 months ago #3 by Kim Wennerwald

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Screenshot attached
7 years 6 months ago #4 by Kim Wennerwald

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  • Posted by TemplatePlazza (5263) Offline
Hmm, is the module already assigned to all pages? https://www.dropbox.com/s/oppsoou134yycfk/cbr0d.jpg?raw=1
Anyway, is it possible for you to provide temporary access to your website so I can check it by myself? If it's possible you can enter the details using the "You Site Details" tab below. Only support team who are able to see that.
7 years 6 months ago #5 by TemplatePlazza

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I have entered admin login details.
7 years 6 months ago #6 by Kim Wennerwald

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