problem between Deal plazza template and Ultimate Facebook Like/Share Buttons

hello

I have installed Ultimate Facebook Like/Share Buttons (a plugin for managing FB,Tweeter, Google+ button).
For facebook when I want to click on the I like or the send button it's opening a popup.
WIth Deal plazza template this popup is hidden.
I have also tested before the 'Content - Facebook Like Button' another plugin with same action. The popup generated by the I like is also hidden.

After having asked to web-(expert.gr (the creatior of Ultimate Facebook/Like button) he has answered that the problem may certainly come from the template CSS.

You can get an exemple at this address :
www.bibliactiv.com/index.php/fr/livres-e...rt/item/114-veronese

What can I do to correct it

thank you fo help

best regards
Michel
11 years 11 months ago #1 by rottenberg

Please Log in or Create an account to join the conversation.

Hello rottenberg,
about this

For facebook when I want to click on the I like or the send button it's opening a popup.
WIth Deal plazza template this popup is hidden.


i have tried to check your site, and i can get your popup

mmm... maybe there is any wrong with my step? please let me know...

Thanks
11 years 11 months ago #2 by ronysyz

Please Log in or Create an account to join the conversation.

If you are not connected to a Facebook account a popup appears asking for the connection to the Facebook account (It's an html popup)

Once the Facebook account is open clicking on like or send open a tooltip with the text to be sent to the FAcebook account. This operation is impossible to validate.

I have textes with Chrome and Firefox

best regards
Michel
11 years 11 months ago #3 by rottenberg

Please Log in or Create an account to join the conversation.

Hi
I just want to confirm that the FB popup is fine at my end using either Firefox and Chrome - they're not hidden behind the current browser window. Not sure what happen at your end then...
11 years 11 months ago #4 by erwinschro

Please Log in or Create an account to join the conversation.

I send you image of waht I get on my site and what I'm expecting with the site of web-expert.gr (the creator of the plugin)

the dealplazza_facebook_01.jpg is when I click on 'I like ' and I'm not connected to FB (it's correct)

the dealplazza_facebook_02.jpg is when I click on 'I like ' and I'm connected to FB : the part of I like is higlighted. The tooltip is hidden (only the top of the tooltip appears)
the dealplazza_facebook_04.jpg is what appears on web-expert.gr when I click on 'I like'

the dealplazza_facebook_03.jpg is when I click on 'send' and I'm connected to FB : the part of send is higlighted. The tooltip is hidden (only the top of the tooltip appears)
the dealplazza_facebook_05.jpg is what appears on web-expert.gr when I click on 'send'

you can get the page I sent the image from :
www.bibliactiv.com/index.php/fr/livres-e...13-peindre-l-attente

the test has been done for both sites with Chrome.

thanks for help
best regards
Michel
11 years 11 months ago #5 by rottenberg

Please Log in or Create an account to join the conversation.

I'm testing the problem with another Joomla template.
The site uses Flexicontent.
The result is the same.

I have contacted Flexicontent to check if it's a Flexicontent problem or a template one.

I will give you the flexicontent answer when I get it

best regards
Michel
11 years 11 months ago #6 by rottenberg

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum