Whatsapp Multi Agent conversation does not stay in whatsapp module but opens WhatsApp Desktop

  • Posted by Masters of Media (1) Offline
Hello, I just installed and configured the Whatsapp Multi Agent. It displays the WhatsApp module alright. But every time I want to send a message to the Agent, either the WhatsApp Desktop application is opened, of I am send to the API page of WhatsApp. Can the module be configured to keep the conversation in the module window without openig WhatsApp Desktop or being redirected to the WhatsApp API website?
5 years 2 months ago #1 by Masters of Media

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  • Posted by TemplatePlazza (5262) Offline
Hi erikk, Unfortunately WhatsApp limits their APIs for use. So far sending the message via API page of WhatsApp is the only way to connect to their api, so to keep the conversation in the module window is not possible at the moment.
5 years 2 months ago #2 by TemplatePlazza

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