I just purchase Whatsapp Multi Agent (Time problem)

do you mean that the changes only on this file mod_whatsapp_agent/tmpl/default.php?
5 years 6 months ago #25 by Edy Indranusa

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  • Posted by TemplatePlazza (5318) Offline

I think the timer is not working properly, cause I have disable autopop box, but it still poping up on page load.

The timer is not related to autopop setting. It's checking cookie to display autopopup. Which option did you choose for autopopup setting? Is it "Enabled - At the first pageload only" or "Enabled - Infinite, until user click the close button"
https://www.dropbox.com/s%2F4wi2h9p9vj4qxey%2Fornoj.jpg?raw=1

btw, how can I install the whatsapp on my other site? can you tell me exactly which file you change for the hide problem?

I have uploaded the update to templateplazza.com. You can download it from www.templateplazza.com/items/whatsapp-multi-agent
5 years 6 months ago #26 by TemplatePlazza

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Currently I select disable, but it still pop up.
I have test with 30000, and it still pop up after load not waiting for 30 seconds.

Thanks for the update.
5 years 6 months ago #27 by Edy Indranusa

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  • Posted by TemplatePlazza (5318) Offline

Currently I select disable, but it still pop up.
I have test with 30000, and it still pop up after load not waiting for 30 seconds.

Strange, if you choose "Disabled" then the "Autoopen Time Delay" setting will be ignored.
https://www.dropbox.com/s%2Fq3gdcfo32gdz636%2Fgf0d4.gif?raw=1

I'm also unable to replicate that issue at my end. Please have a look on video screencast below.

Anyway, I opened your website at laysander.com/mesin-digital-printing and I think the module is working properly. The chat widget doesn't pop up as expected. Please have a look on video screencast below. Am I missing something?
5 years 6 months ago #28 by TemplatePlazza

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Hello
i have the same problem about the time.
i change the server time on backend >configuration but nothing change.

howe we can solved the problem?

regards
5 years 6 months ago #29 by Soner

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  • Posted by TemplatePlazza (5318) Offline
Hi Somedia,
As mentioned above, the Current server time information displays the server time in UTC, ignoring the time zone offset
Can you tell me on what timezone you are in?
5 years 6 months ago #30 by TemplatePlazza

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