Whatsapp is not correctly linked
- Posted by eduard perez (8) Offline
Hello, I recently bought your module and noticed the following:
whatsapp is not correctly linked
When I click send message,
takes me to the whatsapp api page (api.whatsapp.com/send?phone=)
and not to the web whatsapp (previously opened in the browser)
I'm afraid it's an error in your coding
Please take the trouble to try the following demos:
www.marvelextensions.com/demos/whatsapp-premium-demo.html
preview.codecanyon.net/item/whatsapp-cli...een_preview/20248537
and you will see that the problem is only from your module and not from WhatsApp
4 years 9 months ago #1
by eduard perez
whatsapp is not correctly linked
When I click send message,
takes me to the whatsapp api page (api.whatsapp.com/send?phone=)
and not to the web whatsapp (previously opened in the browser)
I'm afraid it's an error in your coding
Please take the trouble to try the following demos:
www.marvelextensions.com/demos/whatsapp-premium-demo.html
preview.codecanyon.net/item/whatsapp-cli...een_preview/20248537
and you will see that the problem is only from your module and not from WhatsApp
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- Posted by TemplatePlazza (5261) Offline
Hi nene,
It's because marvel and codecanyon version are using web.whatsapp url method instead of api.whatsapp url (which is recommended to use) in their generated whatsapp url.
Both of these method just have a different workflow in desktop, and they do have similiar behavior in smartphones. You can also access the web application (scan QR code) through api.whatsapp page, by clicking the web.whatsapp menu in the top menu of api.whatsapp page.
https://www.dropbox.com/s%2Fpo9ot34hmywdbqg%2F0t6lc.jpg?raw=1
But, in case you are prefer to use web.whatsapp method, I have uploaded the module update and adding option to choose the method.
Please download the update from here www.templateplazza.com/items/whatsapp-multi-agent and upload it to your joomla website.
From the module backend, switch Api to Web Application
https://www.dropbox.com/s%2Fl1spbbbwma15dus%2Flbkdc.jpg?raw=1
4 years 9 months ago #2
by TemplatePlazza
It's because marvel and codecanyon version are using web.whatsapp url method instead of api.whatsapp url (which is recommended to use) in their generated whatsapp url.
Both of these method just have a different workflow in desktop, and they do have similiar behavior in smartphones. You can also access the web application (scan QR code) through api.whatsapp page, by clicking the web.whatsapp menu in the top menu of api.whatsapp page.
https://www.dropbox.com/s%2Fpo9ot34hmywdbqg%2F0t6lc.jpg?raw=1
But, in case you are prefer to use web.whatsapp method, I have uploaded the module update and adding option to choose the method.
Please download the update from here www.templateplazza.com/items/whatsapp-multi-agent and upload it to your joomla website.
From the module backend, switch Api to Web Application
https://www.dropbox.com/s%2Fl1spbbbwma15dus%2Flbkdc.jpg?raw=1
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- Posted by eduard perez (8) Offline
Excellent..-
Thanks a lot.
Now, how can I make the link open in a separate tab? (target _blank)
and do not redirect me from the website
4 years 9 months ago #3
by eduard perez
Thanks a lot.
Now, how can I make the link open in a separate tab? (target _blank)
and do not redirect me from the website
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- Posted by TemplatePlazza (5261) Offline
Hi Nene, I have added an option to choose to make the link open in new window. Please re-download / reinstall the module
4 years 9 months ago #4
by TemplatePlazza
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- Posted by eduard perez (8) Offline
Hi, thanks.-
and one last request from my client
How can I remove the option from the message? (Input)
and leave the direct link by clicking on the agent?
Attachment screenshot.
4 years 9 months ago #5
by eduard perez
and one last request from my client
How can I remove the option from the message? (Input)
and leave the direct link by clicking on the agent?
Attachment screenshot.
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- Posted by TemplatePlazza (5261) Offline
Hi Nene,
I have added option to choose this in the version 1.2.8. Please update re-download and update the module
4 years 9 months ago #6
by TemplatePlazza
I have added option to choose this in the version 1.2.8. Please update re-download and update the module
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