WhatsApp Multi Agent some important bugs!

hi,

When you duplicate the module, on the website
one for the web (web whatsapp)
and another for the mobile (API)
the title appears duplicate (attached screenshot)

On the other hand when you click on the module, you cannot click on it a second time (it does not open the widget) you have to reload the web page to make it work again
4 years 7 months ago #1 by eduard perez

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  • Posted by TemplatePlazza (5261) Offline
Just wondering why would you need to have two modules in one page? The module is not designed to have multiple instance published in one page.
4 years 7 months ago #2 by TemplatePlazza

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because the module needs to work like this:
with whatsapp web in desktop view
and with the api in the mobile view (in order to open the whatsapp app on the mobile)

There is no such option in the module
if you leave it configured with web whatsapp, it takes you to the web browser on your mobile
(Which doesn't make sense, you have the WhatsApp app installed on your phone)
4 years 7 months ago #3 by eduard perez

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  • Posted by TemplatePlazza (5261) Offline
Hmm it looks like whatsapp already changed their api, so now when you call web.whatsapp.com from smartphone, it will no longer forwarded to api.whatsapp.com but forwarded to whatsapp download page instead. Ok I will fix this issue
4 years 7 months ago #4 by TemplatePlazza

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  • Posted by TemplatePlazza (5261) Offline
Hi nene, I have uploaded the fix. Now the module will force to use always API url in smartphone, even when WEB url is chosen in the backend.
Please reinstall your module and let me know the result.
4 years 7 months ago #5 by TemplatePlazza

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Works well on mobile!

How can we make it work on a tablet?

and the other pending detail: On the other hand when you click on the module, you cannot click on it a second time (it does not open the widget) you have to reload the web page to make it work again.

NOTE: You did not know the good support of your company, it is worth doing business with you.
4 years 7 months ago #6 by eduard perez

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