whatsapp not open when click in joomla

Hello,

somehow whatsapp i installed is not working properly, When you click on the icon to interact, the tab does not open.

can you help?
4 years 2 months ago #1 by Edy Indranusa

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  • Posted by TemplatePlazza (5261) Offline
Hi, can you make the templateplazza account a super admin? I want to add a template override for the WhatsApp module to make some tests but the provided account doesn't have permission for that.
4 years 2 months ago #2 by TemplatePlazza

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done I have changed it
4 years 2 months ago #3 by Edy Indranusa

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  • Posted by TemplatePlazza (5261) Offline
Hi, I found that you don't have protostar template installed. Is it possible for you to re-install this default template for debuging purpose? I'd like to find out, whether this issue is related to script confliction with template javascript or something else, because I'm unable to replicate the issue at my local computer.
4 years 2 months ago #4 by TemplatePlazza

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sorry I was late to reply,
but i found protostar template file in cpanel
4 years 2 months ago #5 by Edy Indranusa

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I have tried to reinstall the template but there is no change
4 years 2 months ago #6 by Edy Indranusa

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