Whatsapp multi agent
- Posted by Coopera srls (14) Offline
- Posted by TemplatePlazza (5261) Offline
Hi coopera, can you elaborate the question? What do you mean by perform temporary disable agent?
4 years 1 month ago #2
by TemplatePlazza
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- Posted by Coopera srls (14) Offline
Ok, I have three agents connected to the component.
Now, one moves in for a meeting with the customer. It should go offline!
What is the way to temporarily put an agent offline?
Is it always necessary to intervene from the CMS backend?
Thanks. Coopera
4 years 1 month ago #3
by Coopera srls
Now, one moves in for a meeting with the customer. It should go offline!
What is the way to temporarily put an agent offline?
Is it always necessary to intervene from the CMS backend?
Thanks. Coopera
Please Log in or Create an account to join the conversation.
- Posted by TemplatePlazza (5261) Offline
Hi, If your website allows frontend editing then user with access will be able to edit agent availability (see video below). But I think it's safer to disable it from backend
4 years 1 month ago #4
by TemplatePlazza
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