Whatsapp multi agent

Is possible to perform temporary disable agent in front end?
4 years 1 month ago #1 by Coopera srls

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  • Posted by TemplatePlazza (5261) Offline
Hi coopera, can you elaborate the question? What do you mean by perform temporary disable agent?
4 years 1 month ago #2 by TemplatePlazza

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Ok, I have three agents connected to the component.
Now, one moves in for a meeting with the customer. It should go offline!

What is the way to temporarily put an agent offline?
Is it always necessary to intervene from the CMS backend?

Thanks. Coopera
4 years 1 month ago #3 by Coopera srls

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  • Posted by TemplatePlazza (5261) Offline
Hi, If your website allows frontend editing then user with access will be able to edit agent availability (see video below). But I think it's safer to disable it from backend
4 years 1 month ago #4 by TemplatePlazza

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