Newsy Hero Image Not Showing

We have the Newsy theme on our home page built with PageBuilder. It was working fine since the site's launch last summer, but right now the module is not connecting to and displaying the image file. I checked and resized the image, cleared the cache, and toggled JCH to no avail. Can you help?
4 years 1 month ago #1 by randy garbin

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  • Posted by TemplatePlazza (5261) Offline
Hi roadsider, sorry for delay in responding.
I think the problem is because image in this article : servbhs.net/media-from-serv/serv-news/41...s-at-fall-conference contains dot character in its namefile. Can you try to change the namefile?
4 years 1 month ago #2 by TemplatePlazza

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Thanks for your response. I changed the name of the file to simplify it and remove the dot character, but it is still not displaying.

Yulisa_NJPRA_photo.jpg
is the new name.

Randy
4 years 1 month ago #3 by randy garbin

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  • Posted by TemplatePlazza (5261) Offline
ok let me check your administrator page and will be back to you soon
4 years 1 month ago #4 by TemplatePlazza

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  • Posted by TemplatePlazza (5261) Offline
Umm ... I'm unable to enter your administrator page. Please tell me how to access your administrator page
4 years 1 month ago #5 by TemplatePlazza

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New login information enclosed.
4 years 1 month ago #6 by randy garbin

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