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  • Posted by TemplatePlazza (5261) Offline
I was able to enter your website via ftp and change the error reporting setting to default. And seems everything goes back to normal.
3 years 9 months ago #7 by TemplatePlazza

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  • Posted by TemplatePlazza (5261) Offline
I'm a little afraid to make some tests on your website because of recent error experience :D
Anyway what php version do you have on your website? Is your Joomla website is upgraded from Joomla 2.5 before?
3 years 9 months ago #8 by TemplatePlazza

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Do not be concerned about breaking something. I have just now made an Akeeba backup.

PHP version is 7.4

Joomla is version 3.9.10
3 years 9 months ago #9 by Fritz

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I cannot recall if the site was upgraded from 2.5 but, given the size of the site, I would think that it was.
3 years 9 months ago #10 by Fritz

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  • Posted by TemplatePlazza (5261) Offline

I cannot recall if the site was upgraded from 2.5 but, given the size of the site, I would think that it was.

I think so because the previous error message is something that will probably occur in joomla 2.5. Ok I'll have a look again to your website and back to you very soon
3 years 9 months ago #11 by TemplatePlazza

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  • Posted by TemplatePlazza (5261) Offline
Hi I think your website indeed an upgrade from 2.5 because you have atom template in templates directory.
Anyway, I tried to change the template for menu thefireplace.com.au/heating/biofuel-fires/icon-fires-3 to protostar and finally I got the error message. It said that you have no GD library enabled. It's a bit strange because GD is usually enabled in the standard web server installation.
https://www.dropbox.com/s%2Fkbye42tkruuqhi4%2FError%25200%2520The%2520GD%2520extension%2520for%2520PHP%2520is%2520not%2520available.%25202021-03-06%252012-40-41.png?raw=1
Can you check it why GD is not enabled in your server?
3 years 9 months ago #12 by TemplatePlazza

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