What's App Extension..

Hi there!
I am new to your extension, but not to Joomla.
I am trying to figure out the correct position for the what's app on my client's website, but it is not showing up
John
3 years 4 months ago #1 by John Barker Jr

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  • Posted by TemplatePlazza (5261) Offline
Hi John, I visited your website and found that the module is already showing up. Do you still have a problem with that?
3 years 4 months ago #2 by TemplatePlazza

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Hi,
Well the app works as noted, I had it in the wrong position.
My client is a little concerned with the inconvenience of having a customer open up chat, type the message then have to download what's app and set it all up. Isn't there a more convenient way to do this?
John
3 years 4 months ago #3 by John Barker Jr

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  • Posted by TemplatePlazza (5261) Offline

My client is a little concerned with the inconvenience of having a customer open up chat, type the message then have to download what's app and set it all up. Isn't there a more convenient way to do this?

What'sApp handles this request and make necessary option based on user condition whether it's accesses from mobile or desktop. So there's not much we can do for that. It usually detects what chat option available on the user device, whether it's already have chat app or not. Whatsapp usually provide web chat option too, so user doesn't have to install the app.

Anyway there are two option available in the backend about what method to choose to handle chat request. Have you tried that? https://www.dropbox.com/s%2Fu7a8u474h5unckj%2Fmonosnap%25202021-08-12%252007-30-34.png?raw=1
3 years 4 months ago #4 by TemplatePlazza

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