Related Items Extended doesn't create thumbnails in Joomla 4.1.0

Hello, after I updated my web to Joomla 4.1.0, I installed Related Items Extended, but the module doesn't create article thumbnails, it uses default thumbnails instead. I thought JCE Editor caused this problem, so I uninstalled JCE Editor but the issue was still. How to fix this? Thank you!
2 years 8 months ago #1 by Victor N

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  • Posted by TemplatePlazza (5261) Offline
Hi, Can you try to delete all existing thumbnail images under this folder below first then refresh the browser :

../images/thumbnails/mod_relateditems_xtd/

2 years 8 months ago #2 by TemplatePlazza

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I did delete all thumbnails in folder and clear browser history cache but it didn't work :(
2 years 8 months ago #3 by Victor N

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  • Posted by TemplatePlazza (5261) Offline
Can you tell me your website url?
2 years 8 months ago #4 by TemplatePlazza

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I already provided you the website info below. Please help me to figure out this issue. Thank you!
2 years 8 months ago #5 by Victor N

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  • Posted by TemplatePlazza (5261) Offline
Hmm, I opened some articles below those have no thumbnail, and found indeed those articles have no images in the content. Am I missed something?

demo.xxxxlaynow.com/index.php/driving/18...-truck-driving-cargo
demo.xxxxlaynow.com/index.php/driving/su...ar-parking-simulator
demo.xxxxlaynow.com/index.php/driving/need-for-supercars-speed
2 years 8 months ago #6 by TemplatePlazza

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