Related items 500 error on page
Hi there,
These pages are giving an error. They are simple articles but I think there is a problem.
www.dolcevia.com/nl/italie-reizen/regio/...-de-30-jaar-herleeft
www.dolcevia.com/nl/italie-reizen/regio/...e/1476-lucca-toscane
Good news is most articles work...however I still need to know why this would happen.
I think the cause is the thumbnail resizing by Related Items module. I disabled the Related Items Xtd module and I get no error.
So to try to help myself I first went and changed all the image setting so that the module only needs to resize image so the website and not crop (too slow), I disabled retina also. I then deleted all the images in the thumbnail folder, like you said I should. This didnt help.
I have added the error report.
Could you help me with this problem.
Elisabeth
1 year 11 months ago #1
by Elisabeth
These pages are giving an error. They are simple articles but I think there is a problem.
www.dolcevia.com/nl/italie-reizen/regio/...-de-30-jaar-herleeft
www.dolcevia.com/nl/italie-reizen/regio/...e/1476-lucca-toscane
Good news is most articles work...however I still need to know why this would happen.
I think the cause is the thumbnail resizing by Related Items module. I disabled the Related Items Xtd module and I get no error.
So to try to help myself I first went and changed all the image setting so that the module only needs to resize image so the website and not crop (too slow), I disabled retina also. I then deleted all the images in the thumbnail folder, like you said I should. This didnt help.
I have added the error report.
Could you help me with this problem.
Elisabeth
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Ok thanks Elisabeth.
I want to check what are related items on that page so I tried to publish a new Articles - Related module (because related extended module codebase is based on this module), then I assigned it to below-content position and assign it to all pages, but it doesn't show up in the front end. I have cleared the cache but still doesn't work. Can you check it please?
1 year 11 months ago - 1 year 11 months ago #4
by TemplatePlazza
I want to check what are related items on that page so I tried to publish a new Articles - Related module (because related extended module codebase is based on this module), then I assigned it to below-content position and assign it to all pages, but it doesn't show up in the front end. I have cleared the cache but still doesn't work. Can you check it please?
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Last edit: 1 year 11 months ago by TemplatePlazza.
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