compatibility issues with engage box

  • Posted by ALFONSO FRANCES (11) Offline
This module gives compatibility problems with a component that I find very necessary, the engage box (www.tassos.gr/joomla-extensions/engagebox).
I have reported the error to them and they reply saying that the problem is in the module, specifically here: JROOT/modules/mod_relateditems_xtd /Helper/ RelatedItemsXtdHelperTag.php: 435

Attached capture.
Can you provide me with a fix? Thank you
 
11 months 2 weeks ago #1 by ALFONSO FRANCES
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  • Posted by TemplatePlazza (5177) Offline
Hi, I'm not familiar with engage box and also I don't have engagebox in hand. Can you tell me what you are trying to do, step by step?
11 months 2 weeks ago #2 by TemplatePlazza

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  • Posted by ALFONSO FRANCES (11) Offline
engage box is a component that allows you to create popup windows with modules and other joomla elements.
What I want is to show the related contents in a pop-up module. I'm doing it with another related module but I wanted to try this one because I like how it works better. And that's when the incompatibility occurs. That is, it works with other modules but not with this one
11 months 2 weeks ago #3 by ALFONSO FRANCES

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  • Posted by TemplatePlazza (5177) Offline
Can you tell me your website url  so I can see the use case?
11 months 2 weeks ago #4 by TemplatePlazza

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  • Posted by ALFONSO FRANCES (11) Offline
sorry for the delay in response.
You can check it in the news of this developing portal;
dev.madridactual.es
If you want I can provide you with credentials.

I am waiting. Thank you
11 months 5 days ago #5 by ALFONSO FRANCES

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  • Posted by TemplatePlazza (5177) Offline
I can't open your website. It's connection time out
11 months 4 days ago #6 by TemplatePlazza
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