I recently discovered that the header for the pop-up window and the names of each listed agent are listed in the source code as <h1> and that's a problem for SEO since that makes for excessive H1 tags. Is there a way to get them changed to a <div>, <span> or <p> maybe with a class for the H1 styling? This is detrimental as it shows up on every report I send out.
Sorry for delay in responding.
You can do that via template override. If you don't know how to create template override you can follow this video :
You can replace all <h1> tag on the default.php file