WhatsApp Multi Agent crashing site after update
- Posted by Rodney Kock (13) Offline
Hi,
After updating WhatsApp Multi Agent, the site crashed and the following message showed on the 404 page: Class "modWhatsAppAgentHelper" not foundPlease advice....
5 months 3 weeks ago #1
by Rodney Kock
After updating WhatsApp Multi Agent, the site crashed and the following message showed on the 404 page: Class "modWhatsAppAgentHelper" not foundPlease advice....
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- Posted by TemplatePlazza (5195) Offline
Hi, sorry for the trouble. Do you have any template override before? If yes then please open your template override file, change the part modWhatsAppAgentHelper with WhatsAppAgentHelper
5 months 3 weeks ago #2
by TemplatePlazza
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- Posted by Rodney Kock (13) Offline
Hi,
The issue is that the override with the latest version of the template moves the portion of text "WhatsAppAgentHepler" completely out of the file. For reference I attached a screencap.
Please advice.
Rgds,
Rodney
5 months 3 weeks ago #3
by Rodney Kock
The issue is that the override with the latest version of the template moves the portion of text "WhatsAppAgentHepler" completely out of the file. For reference I attached a screencap.
Please advice.
Rgds,
Rodney
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- Posted by TemplatePlazza (5195) Offline
Ah, I see. Yes, the latest version has indeed undergone major changes to remove the jQuery dependency. Okay, please send me your override file via email to support at templateplazza dot com, and then I will send you the new override file.
5 months 3 weeks ago #4
by TemplatePlazza
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- Posted by TemplatePlazza (5195) Offline
Also please let me know which Joomla version you are using.
5 months 3 weeks ago #5
by TemplatePlazza
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- Posted by Rodney Kock (13) Offline
Email has been sent. And our site is using Joomla 4.4.0 Stable
5 months 3 weeks ago #6
by Rodney Kock
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