WhatsApp Multi Agent crashing site after update

Hi,

After updating WhatsApp Multi Agent, the site crashed and the following message showed on the 404 page: Class "modWhatsAppAgentHelper" not foundPlease advice....
 
5 months 3 weeks ago #1 by Rodney Kock

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  • Posted by TemplatePlazza (5195) Offline
Hi, sorry for the trouble. Do you have any template override before? If yes then please open your template override file, change the part modWhatsAppAgentHelper with WhatsAppAgentHelper
5 months 3 weeks ago #2 by TemplatePlazza

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Hi,

The issue is that the override with the latest version of the template moves the portion of text "WhatsAppAgentHepler" completely out of the file. For reference I attached a screencap.

Please advice.

Rgds,

Rodney
5 months 3 weeks ago #3 by Rodney Kock

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  • Posted by TemplatePlazza (5195) Offline
Ah, I see. Yes, the latest version has indeed undergone major changes to remove the jQuery dependency. Okay, please send me your override file via email to support at templateplazza dot com, and then I will send you the new override file.
5 months 3 weeks ago #4 by TemplatePlazza

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  • Posted by TemplatePlazza (5195) Offline
Also please let me know which Joomla version you are using.
5 months 3 weeks ago #5 by TemplatePlazza

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Email has been sent. And our site is using Joomla 4.4.0 Stable
5 months 3 weeks ago #6 by Rodney Kock

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