Floating Buttons load problem after update

it's on debug position on all pages
4 months 4 weeks ago #7 by Arman Mohseni
The topic has been marked as resolved.
  • Posted by TemplatePlazza (5195) Offline
Really strange, in the new version, there's not even the word 'jQueryfab' anymore, but it appears in your console error. You can check here: demo.templateplazza.com/joomla/index.php...ple-floating-buttons Are you sure you have cleared all your Joomla cache from the Joomla administrator page? System -> Clear Cache Or do you have some kind of system cache on your website?
4 months 4 weeks ago #8 by TemplatePlazza
The topic has been marked as resolved.
Yes. I cleared all caches, deactivated the cache, removed the plugin, reinstalled it, but no changes occurred.

If necessary, I can grant you access to the admin panel for you to check.
4 months 4 weeks ago #9 by Arman Mohseni
The topic has been marked as resolved.
  • Posted by TemplatePlazza (5195) Offline
Yes please. you can use the confidential tag for sending the credentials

4 months 4 weeks ago #10 by TemplatePlazza
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The topic has been marked as resolved.
Problem has been resolved.

The problem was related to the folders and override files within the template directory.
I deleted the module, cleared the cache, manually removed the "mod_floatin_buttons" folder from the template/html directory, and then reinstalled the module. The issue has been fixed. 
4 months 4 weeks ago #11 by Arman Mohseni
The topic has been marked as resolved.
  • Posted by TemplatePlazza (5195) Offline
Ah, okay. Good to know it has been resolved.
4 months 4 weeks ago #12 by TemplatePlazza
The topic has been marked as resolved.
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