Whatsapp

Hello,

just bought the whatsapp module and configured it.  When I go to my website it appears as expected but once I try to send a message, another screen will open on my PC and a message is showed (see picture). I guess I am overlooking something but I have no idea what.  Can you please advise

Best regards
John



 
3 weeks 1 day ago #1 by John
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  • Posted by TemplatePlazza (5287) Offline
Hi John,
Yes, that does align with the expected flow. WhatsApp adjusts the flow based on the user's access conditions. If the user accesses it from a smartphone, they will directly open the WhatsApp application already installed on the device. However, if the user accesses it from a desktop browser where the WhatsApp application is not installed, they will be prompted to log in via the Whatsapp Web page.
Hope this helps
3 weeks 1 day ago #2 by TemplatePlazza

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Thank you for your quick reaction. 

Unfortunately not what I hoped for as it should stay in a box on the website.  Now the modules is just a button to go to your whatsapp apllication.

Sorry to be honest a bit a waste of money.  Will delete the module again.

Best regards
John
 
3 weeks 1 day ago #3 by John

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  • Posted by TemplatePlazza (5287) Offline
Hi John, we're sorry, if this doesn't meet your expectations. However, it is a limitation of WhatsApp itself. As developer, there's not much we can do. WhatsApp only allows communication through given methods
3 weeks 1 day ago #4 by TemplatePlazza

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