WhatsApp Multi Agent doens´t work

  • Posted by Eduardo Valera Medina (1) Offline
Hi, I'm writing because I installed the module, set it to "debug," and configured it. The button and text appear in the lower right corner of my website, but it doesn't display, and I can't do anything.
I have JCH Optimizer installed and thought it might be blocking something, but even if I disable it, it doesn't work. I have a RocketTheme template and I'm using Gantry 5. Is there anything I should do to get it working?
Could you help me please?
Thank you!
3 days 6 hours ago - 3 days 6 hours ago #1 by Eduardo Valera Medina
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Last edit: 3 days 6 hours ago by Eduardo Valera Medina.

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  • Posted by TemplatePlazza (5315) Offline
Hi, I’ve previously received a similar report from a user who was using JCH Optimizer, and they were able to resolve it by excluding in-page JavaScript from the optimization and resetting the WhatsApp Agent cache. Could you try doing that and let me know if it works?
3 days 5 hours ago #2 by TemplatePlazza

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