Error installing WhatsApp Multi Agent

Hello. I installed the module in Joomla 3.10 using the theme 1850 from www.seguridadshalom.com , but it's not working. The module isn't showing up, and I've tried all the positions.
3 weeks 6 hours ago #1 by Neil

Please Log in or Create an account to join the conversation.

  • Posted by TemplatePlazza (5420) Offline
Hello, which installation file did you install? Have you already used mod_whatsapp_agent_j3_legacy.zip?
3 weeks 4 hours ago #2 by TemplatePlazza

Please Log in or Create an account to join the conversation.

Thank you. I uninstalled the module and reinstalled the legacy one, and it worked. The mail form still doesn't work; it doesn't send emails when no agent is online. Any recommendations?
2 weeks 6 days ago #3 by Neil

Please Log in or Create an account to join the conversation.

  • Posted by TemplatePlazza (5420) Offline
The mail form uses Joomla’s built-in mail function. Could you please confirm whether your website is able to send emails properly, for example via the contact form?
2 weeks 6 days ago #4 by TemplatePlazza

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum