Deal-Plazza J25; no countdown; no bought_tickets

Hello dear Template-Plazza-Team,
i bought yesterday the DealPlazza template from you, unfortunaly the countdown on the right-hand-side and the sold deals are not visible? the .k2deals-inner-bought is activated in the com_k2.css?
Can you help me? Would be very nice
Best Regards from germany
11 years 4 months ago #1 by Jonas

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Hello Kainzinger

Mmm not sure why but first can you de-activate the jQuery library being loaded from ModalMessages plugin and poplogin module? and let's see if that helps.
11 years 4 months ago #2 by erwinschro

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Hello erwin,
thank you very much for your fast answer, unfortunaly it still not working?:( I deactivated the jquery options as you proposed..

Would very nice to find a solution...
Best regards!
11 years 4 months ago #3 by Jonas

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From what I see, It's something related to mootool or other external js lib that onflicted with jQuery.
Can you check what extensions uses these javascripts and try to disable them ? :
- mootols-more,js
- fancymenuck.js
- modal.js
11 years 4 months ago #4 by andy

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Hello,
thank for your fast answer! I unabled the mootools with a plugin called "System - Mootools Enabler/Disabler" Also i disabled the fanymenuck and the modal.js.

The countdown did`t work from beginning, i installed the "quickstart-folder? Would be great if you could take a look, i entered the jomla password and username for you in the"YOUR SITE DETAIL" tab below!
Thank you vervy much and best Greeting from Germany! Hop to find a solution, we really need the countdown function! regards!
11 years 4 months ago #5 by Jonas

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Hi

It looks like your webhost doesn't support gzip
Please have alooka at this file : www.monsterdeals24.de/templates/deals_plazza/js/template.js.php
You will see on the top of code this error message :
<br />
<b>Warning</b>:  ob_start(): function 'compress' not found or invalid function name in...

Can you please try to ask your hosting provider why this error could happen there?

thanks
11 years 4 months ago #6 by erwinschro

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