Responsive Banner Slider doesn't show

  • Posted by TemplatePlazza (5263) Offline
hi rocco, check this d.pr/i/PmY7
11 years 2 weeks ago #25 by TemplatePlazza

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Is there another option on helping me out with the slider. Is there maybe someone else who could help me who can access our site?
11 years 2 weeks ago #26 by Luka

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Hi rocco, is your website for croatian audiences only? If it's not I think you should move to other hosting provider as your current website is not globally accessible.
Regarding the problem, as we can't replicate the problem at our end it's really hard for us to track what may cause it. From your information it looks like a javascript / jquery incompatible problem but to check what part exactly make it we need to see it directly.
But there's a workaround btw, you can try to unpublish your other modules one by one to see what module are conflicted with responsive banner slider.
Have a try ;)
11 years 2 weeks ago #27 by andy

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O.K.
I've tried to deactivate all the modules including google ads and nothing happened.
But when I've tried to move the RBS from header position to absolute he worked just fine, except the fact he was stretched from one side to other side of the screen.
Does this maybe help?
www.alternativa.hr
11 years 1 week ago #28 by Luka

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One more thing... Can you please help me in finding out why my pages don't open on some locations?

Please send me a full MTR test report (copy/past in txt format). I need every start and end IP to see the traffic issues in order to track the problem down.

For Widnows - winmtr.net/
For Linux : library.linode.com/linux-tools/mtr

That would really be very helpfull and I will be very grateful :)
11 years 1 week ago #29 by Luka

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  • Posted by TemplatePlazza (5263) Offline

I've tried to deactivate all the modules including google ads and nothing happened.
But when I've tried to move the RBS from header position to absolute he worked just fine, except the fact he was stretched from one side to other side of the screen.
Does this maybe help?


Hi rocco, this sounds like a template problem for me.Please try re-publish all modules again the switch the current active template to the default one (protostar) and let me know whether it's working properly or not

Please send me a full MTR test report (copy/past in txt format). I need every start and end IP to see the traffic issues in order to track the problem down.


I use macosx and I don't have mtr installed on my computer but I gave you my traceroute screenshot before, I think that should be enough.
I thought your website can't be accessed from asia / asia-pacific (singapore etc) region only before, but later www.downforeveryoneorjustme.com also said that your website is down so I think your website also down from other locations too.

Btw, where did you host your wobsite?
11 years 1 week ago #30 by TemplatePlazza

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