XTypo Joomla 2.5/JCE Editor Problems

So I purchased and downloaded XTypo yesterday. I followed the guide and youtube video and have little luck.

I use Joomla 2.5 and I use the Cloudbase Template. My editor is JCE.

In the video, it looked as if the buttons came up on the editing screen...but mine does not.

Then, when I save the article, it will show the button the webpage, but it will be distorted (way longer than the text I provided). I am also having trouble linking a url to the text with a button.

Please advise.
10 years 2 months ago #1 by Ricky Campbell

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  • Posted by TemplatePlazza (5310) Offline
Hmm strange, Is it possible for you to provide temporary access to your website so I can check it by myself? If it's possible you can enter the details using the "You Site Details" tab below. Only support team who are able to see that.
10 years 2 months ago #2 by TemplatePlazza

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I have attached the information.
10 years 2 months ago #3 by Ricky Campbell

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  • Posted by TemplatePlazza (5310) Offline
Hi Rick' I've entered your website administrator page, and

In the video, it looked as if the buttons came up on the editing screen...but mine does not.

I found the button is already there, please see this www.dropbox.com/s/uummj8ireo84rbw/ycasi.jpg?dl=0

Then, when I save the article, it will show the button the webpage, but it will be distorted (way longer than the text I provided). I am also having trouble linking a url to the text with a button.

I don't really understand with this, can you elaborate more (with step by step maybe?)
10 years 2 months ago #4 by TemplatePlazza

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See my video response for more information/details of the problem.
10 years 2 months ago #5 by Ricky Campbell

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  • Posted by TemplatePlazza (5310) Offline
I don't see your video response, can you reupload it or resend the link?
10 years 2 months ago #6 by TemplatePlazza

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