Related Items Extended - Module box appears but is empty

Hello,

I'm having some problems getting the Related Items Extended to work.

I've followed the instructions but all I seem to have is a module box with the title Related Items Extended appearing but no actual content.

The site isn't live as is currently running under MAMP locally.

Any suggestions would be greatly appreciated.

Image attached of what I'm seeing

Many thanks

Tom
7 years 3 weeks ago #1 by Tom Young

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  • Posted by TemplatePlazza (5263) Offline
Hi, are you sure you have other articles that is related, for example, having the same tags?
7 years 3 weeks ago #2 by TemplatePlazza

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Hi there - I'm confident that the articles are related - for example I have a selection of 5 articles which have the tag "chemical storage tank" and the keyword "related" common to each.
7 years 3 weeks ago #3 by Tom Young

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  • Posted by TemplatePlazza (5263) Offline
Can you share screenshot of the module backend parameter?
7 years 3 weeks ago #4 by TemplatePlazza

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No problems at all - these are the core settings. Let me know if you'd like to see anything specifically?
7 years 3 weeks ago #5 by Tom Young

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  • Posted by TemplatePlazza (5263) Offline
Can you try to switch the ‘Meta Keyword’ to ‘Tags’
Also can you also try to increase the Period of Novelty to 120000?
7 years 3 weeks ago #6 by TemplatePlazza

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