time zone

Hi I just bought WhatsApp Multi Agent in the configuration I am reported Current server time is 11:14 and from me it's 13:14 how do I adjust the time. I note that in my site configuration the time zone is set to Rome.
Thank you
5 years 3 months ago #1 by diogene

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  • Posted by TemplatePlazza (5262) Offline
Hi, can you tell me what is the webiste time zone setting do you have in the Global Confoguration > Server tab?
https://www.dropbox.com/s%2F88mj8t5aeaogaa8%2F7uqx9.jpg?raw=1
5 years 3 months ago #2 by TemplatePlazza

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Nothing has changed with the setting you indicated to me.

It doesn't matter, but I assume if you have entered good morning, good afternoon and good evening messages, I assume they are associated with a module time. If this is how I think nun can say for example. good afternoon if I have to say good evening.
5 years 3 months ago #3 by diogene

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  • Posted by TemplatePlazza (5262) Offline

Nothing has changed with the setting you indicated to me.

You can try to change the Website Time Zone setting to you timezone, or, simply adjust the Online and End starting time suit to your local time.

Regarding greetings (good morning, evening etc), it will be calculated from visitor localtime (detected using javascript), not from the module / server time.
5 years 3 months ago #4 by TemplatePlazza

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Perfect thanks
5 years 3 months ago #5 by diogene

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  • Posted by TemplatePlazza (5262) Offline
No problem at all. Just let me know if I can be of any further help ;)
5 years 3 months ago #6 by TemplatePlazza

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