Carousel Banners causes site to crash
- Posted by Heidi Simonsen (6) Offline
A few days ago my Joomla 4 site crashed... - I found that if I disabled Carousel Banners, the site worked again -of course without display of banners.
I would really like to get the banners online again, so I hope you can help.
Attached screenshot of error.
11 months 4 days ago #1
by Heidi Simonsen
I would really like to get the banners online again, so I hope you can help.
Attached screenshot of error.
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- Posted by TemplatePlazza (5279) Offline
Hi, can you tell me what versions of Joomla and Carousel Banner you have? Also, could you provide the steps to replicate the issue?
11 months 4 days ago #2
by TemplatePlazza
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- Posted by TemplatePlazza (5279) Offline
And also, what PHP version do you have? Could you please try to publish a new default Joomla banner module and see if the same issue occurs?
11 months 4 days ago #3
by TemplatePlazza
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- Posted by Heidi Simonsen (6) Offline
Joomla 4.4.3
Carousel Banner 3.1.2
PHP 8.2
I have renamed the mod_banner_carousel folder to disable the modul, so that the site can work without banners.
If I "activate" the module again, the side craches...
I made a default Joomla banner without any problems: migogvejen.dk/ - the banner titel is "testbanner"
11 months 3 days ago #4
by Heidi Simonsen
Carousel Banner 3.1.2
PHP 8.2
I have renamed the mod_banner_carousel folder to disable the modul, so that the site can work without banners.
If I "activate" the module again, the side craches...
I made a default Joomla banner without any problems: migogvejen.dk/ - the banner titel is "testbanner"
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- Posted by TemplatePlazza (5279) Offline
Can you access this page from your administrator page: migogvejen.dk/administrator/index.php?op...banners&view=banners ? Have you recently updated your website or your PHP version? How did this issue suddenly occur?
11 months 3 days ago #5
by TemplatePlazza
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- Posted by Heidi Simonsen (6) Offline
Yes I can - I have no problem accessing migogvejen.dk/administrator/index.php?op...banners&view=banners
I have no idea why the issue suddenly occured monday night. At that time the site was running on Joomla 4.4.1 - and I hoped updating to the newest Joomla version would help - but no...
I have not changed PHP version.
11 months 3 days ago #6
by Heidi Simonsen
I have no idea why the issue suddenly occured monday night. At that time the site was running on Joomla 4.4.1 - and I hoped updating to the newest Joomla version would help - but no...
I have not changed PHP version.
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