Carousel Banners causes site to crash
- Posted by Heidi Simonsen (6) Offline
A few days ago my Joomla 4 site crashed... - I found that if I disabled Carousel Banners, the site worked again -of course without display of banners.
I would really like to get the banners online again, so I hope you can help.
Attached screenshot of error.
9 months 1 week ago #1
by Heidi Simonsen
I would really like to get the banners online again, so I hope you can help.
Attached screenshot of error.
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- Posted by TemplatePlazza (5258) Offline
Hi, can you tell me what versions of Joomla and Carousel Banner you have? Also, could you provide the steps to replicate the issue?
9 months 1 week ago #2
by TemplatePlazza
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- Posted by TemplatePlazza (5258) Offline
And also, what PHP version do you have? Could you please try to publish a new default Joomla banner module and see if the same issue occurs?
9 months 1 week ago #3
by TemplatePlazza
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- Posted by Heidi Simonsen (6) Offline
Joomla 4.4.3
Carousel Banner 3.1.2
PHP 8.2
I have renamed the mod_banner_carousel folder to disable the modul, so that the site can work without banners.
If I "activate" the module again, the side craches...
I made a default Joomla banner without any problems: migogvejen.dk/ - the banner titel is "testbanner"
9 months 1 week ago #4
by Heidi Simonsen
Carousel Banner 3.1.2
PHP 8.2
I have renamed the mod_banner_carousel folder to disable the modul, so that the site can work without banners.
If I "activate" the module again, the side craches...
I made a default Joomla banner without any problems: migogvejen.dk/ - the banner titel is "testbanner"
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- Posted by TemplatePlazza (5258) Offline
Can you access this page from your administrator page: migogvejen.dk/administrator/index.php?op...banners&view=banners ? Have you recently updated your website or your PHP version? How did this issue suddenly occur?
9 months 1 week ago #5
by TemplatePlazza
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- Posted by Heidi Simonsen (6) Offline
Yes I can - I have no problem accessing migogvejen.dk/administrator/index.php?op...banners&view=banners
I have no idea why the issue suddenly occured monday night. At that time the site was running on Joomla 4.4.1 - and I hoped updating to the newest Joomla version would help - but no...
I have not changed PHP version.
9 months 1 week ago #6
by Heidi Simonsen
I have no idea why the issue suddenly occured monday night. At that time the site was running on Joomla 4.4.1 - and I hoped updating to the newest Joomla version would help - but no...
I have not changed PHP version.
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