AI Chatbot pre sales questions

Hello,

1 - Is there a character limit for the article that will serve as a reference?

the character limit is currently set to 12,000 characters per article to balance request speed, performance, and cost per chat.

2 - Is it possible to include files in the answers?

Image files are supported. For PDFs or other file types, they should work as long as they are provided via a link and referenced in the article.

3 - Is it possible to use Gemini Free?

The initial setup described in the documentation file is intended to use the free Gemini API, with the option to upgrade to a paid plan as needs grow.

Hope this helps

First.. its just one article por site

Originally, the system was designed to support multiple articles. However, in practice, adding more articles only increases the reading load compared to processing a single article. The current limitation is also intended to prevent less experienced users from exceeding the knowledge base limits.

Second is not enough characters for one site

Yes, you can change it by editing a single line in the file. You could even increase it to hundreds of thousands of characters, but I don’t have direct experience with that. In theory, the larger the limit, the slower the AI response time and the higher the token cost.So far, I haven’t received direct feedback regarding the character limit. If you could share your feedback later that would be great

Hi, 

1. Does AI only search for information in Joomla articles, to answer questions from the client's side? Does it search only in one article or in all?

It only searches within one article.

2. Is it possible to search in other components, such as SP Page Builder, which has integration for Joomla articles. And if it has to be created in Joomla articles, or does it also search for information in SP Page Builder articles? 3. Can it search in other components, such as SP Kindergarten?

Although it’s possible to build an integration for that, I prefer to keep things simple by keeping the knowledge base in one place, inside an article.