Related Items Extended - No Webp Support ?
- Posted by Thaliruth (14) Offline
Hello, I have a problem with my module, when it is activated on pages where I have webp images, I get only a wise page with the message
Attempting to load an image of unsupported type image/webp
But I have set in the module the "No Thumbnail" So no images are loaded, only the article headline and nothing more. But no page can be called which contain webp images.
So I have to deactivate the module completely until you fix the problem, which is a pity.
With the old version I had before, there were no problems, not even with WebP images, only when I installed the latest version after the purchase, there was suddenly this problem.
3 years 1 month ago #1
by Thaliruth
Attempting to load an image of unsupported type image/webp
But I have set in the module the "No Thumbnail" So no images are loaded, only the article headline and nothing more. But no page can be called which contain webp images.
So I have to deactivate the module completely until you fix the problem, which is a pity.
With the old version I had before, there were no problems, not even with WebP images, only when I installed the latest version after the purchase, there was suddenly this problem.
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- Posted by TemplatePlazza (5261) Offline
Hi, can you tell me what joomla version do you have and what version of module you have before?
The module uses standard joomla api and joomla doesn't support webp yet . I'm curious how did the old version work webp? Do you use any kind of plugin?
3 years 1 month ago #2
by TemplatePlazza
The module uses standard joomla api and joomla doesn't support webp yet . I'm curious how did the old version work webp? Do you use any kind of plugin?
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- Posted by Thaliruth (14) Offline
Joomla I use 3.10.3
And WebP I use with the extension JCH Optimize Pro.
Before today's update I had been using Related Items Extended 2.1.0 for quite a while. But I have no idea if it is related to today's Joomla update 3.10.3.
The fact is that it previously worked with JCH Optimized and Webp, as well as Joomla 3.10.2, until I then upgraded today to 2.3.0.
3 years 1 month ago #3
by Thaliruth
And WebP I use with the extension JCH Optimize Pro.
Before today's update I had been using Related Items Extended 2.1.0 for quite a while. But I have no idea if it is related to today's Joomla update 3.10.3.
The fact is that it previously worked with JCH Optimized and Webp, as well as Joomla 3.10.2, until I then upgraded today to 2.3.0.
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- Posted by Thaliruth (14) Offline
I also notice that it has nothing to do with the extension JCH, which converts the images into webp. This also works so far. The problem with the error occurs sporadically in articles where a webp image is directly inserted.
If this is the case and the module is active, the page can not be loaded, I must then first edit the article and upload a new graphic without webp ending. then it works. But as I said this worked fine before with the old version I had.
I only changed to the new version because a php error in my logs had annoyed me. Where can I load an old version again? To test it and give them feedback.
**UPDATE**
OK, I think I can forget about the module completely. It doesn't even work when an article is called that doesn't have an article image, even then the error message comes up.
Attempting to load an image of unsupported type image/webp
Whereby it doesn't even make sense, because I have set NO IMAGE in the module, so no image should be loaded.
3 years 1 month ago #4
by Thaliruth
If this is the case and the module is active, the page can not be loaded, I must then first edit the article and upload a new graphic without webp ending. then it works. But as I said this worked fine before with the old version I had.
I only changed to the new version because a php error in my logs had annoyed me. Where can I load an old version again? To test it and give them feedback.
**UPDATE**
OK, I think I can forget about the module completely. It doesn't even work when an article is called that doesn't have an article image, even then the error message comes up.
Attempting to load an image of unsupported type image/webp
Whereby it doesn't even make sense, because I have set NO IMAGE in the module, so no image should be loaded.
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- Posted by TemplatePlazza (5261) Offline
This really strange, there's no major changes from 2.1.0 to 2.3.0. Can you share your website url and temporary access to the administrator page?
3 years 1 month ago #5
by TemplatePlazza
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- Posted by Thaliruth (14) Offline
Yes, I will write you a private message with the data, and an article URL that does not contain a webp graphic and does not work with the active module, so that you can have a look at it yourself.
I have deactivated JCH for testing, but that's not it, it's the module, as soon as it is deactivated, I can call this one example page again.
3 years 1 month ago #6
by Thaliruth
I have deactivated JCH for testing, but that's not it, it's the module, as soon as it is deactivated, I can call this one example page again.
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